20% Off on Kitchen Robots. only for -774 days, -18h, -41min, -29s  Learn More

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What Shipping Methods Are Available?

We ship via EMS everyday except for holidays. Normally, due to the existence of express delivery, you may not see logistics tracking information until 48 hours after placing an order.

Do You Ship Internationally?

Yes, of course, No matter where you are, you can place an order.

How Long Will It Take To Get My Package of headphones?

Normally, packages can be received within 4-7 days, but due to the distance problem, it may be within one month at the latest.

Payment

What Payment Methods Are Accepted on Website?

We accept paypal payments and related credit card payments supported by PayPal.

Is Buying on Boheadphones Safe?

Our website use https to protect your data. if you want know more about HTTPS, you can visit wiki page.

We keep your information on the server. We will never rent, sell, lend your personal information to anyone. This includes your contact information, userinfo and order information.

We only use your order information to send express package, and collect COOKIE to imporve your shopping experience.

As to payment, we use the PayPal interface. If you trust paypal, then the money for shopping on our website is also safe.

Orders & Returns

How can I place an Order?

Just choose your favorite product that you want to buy and click ‘buy’ button, then input your order information such as phone and address, next you need to choose your payment method. When you have completed the payment, you will receive the order email.

How Can I Cancel Or Change My Order?

If you haven’t completed the payment, you can ignore the order. We won’t ship the unpaid order. Of course, you can go to the Personal Center to delete the order.We won’t ship the unpaid order. Of course, you can go to the Personal Center to delete the order.

Do I need an account to place an order?

Accounts are not necessary. If you are a new user, you can choose to pay directly. But if you have an account, you can manage your orders and personal information more easily. We also send preferential information to you from time to time.

How can I Track My Order?

When the package is sent, we will send you an email containing express tracking information. Of course, you can also search it at our tracking page.

How Can I Return a Product If I don’t Want It Any More?
If you find a defect after receiving our goods, you can contact us online or by email. Then we will send you the return address. After receiving the package and confirming it, we will return the money to you through paypal.

Note: We are not liable for any loss caused by the express delivery problem.